Last Updated: 28/11/2025
Website: https://velinoraisolutions.com
Email: hello@velinoraisolutions.com
At VelinorAI Solutions, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.
By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide Directly
When you use our services or contact us, you may provide:
Name
Email address
Phone number
Business details
Billing information
Any details submitted through forms or onboarding documents
b. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages visited
Time spent on the site
Cookies and tracking technologies
c. Third-Party Integrations
If you use external platforms (e.g., payment gateways, CRMs, calendar tools), information may be shared between systems based on your configuration.
2. How We Use Your Information
We use your information to:
Provide and deliver our services
Process payments through secure third-party gateways (e.g., Stripe)
Communicate with you regarding services, updates, or support
Improve website performance and user experience
Analyze usage patterns for internal business insights
Ensure compliance with legal obligations
We do not sell or rent your personal information.
3. Cookies & Tracking Technologies
Our website may use:
Cookies
Tracking pixels
Analytics tools
Session logs
These help us improve website performance, monitor traffic, and enhance user experience.
You can disable cookies via your browser settings.
4. Payment Information
We use trusted third-party payment processors such as Stripe to handle payments securely.
We do not store or process your full credit card details on our servers.
All payment data is encrypted and processed according to industry security standards (PCI-DSS).
5. Data Sharing
We may share your information with:
Service providers (hosting, analytics, email delivery, CRM tools)
Payment processors
Legal authorities (if required by law)
We only share the information necessary to perform required functions.
No personal information is shared for marketing or resale.
6. Data Security
We take appropriate technical and organizational measures to secure your data, including:
Encrypted communications (SSL)
Secure hosting
Limited access control
Continuous monitoring
However, no system is 100% secure.
You use our website and services at your own risk.
7. Your Rights
Depending on your region, you may have rights such as:
Accessing your personal data
Requesting corrections
Requesting deletion
Withdrawing consent
Requesting a copy of your data
To exercise these rights, email us at hello@velinoraisolutions.com.
8. Data Retention
We retain personal information only as long as necessary for:
Service delivery
Legal requirements
Business operations
Once no longer needed, the data is securely deleted.
9. Children’s Privacy
Our services are not intended for individuals under 18.
We do not knowingly collect information from children.
If you believe a minor provided information, contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
We encourage you to review their privacy policies before interacting with them.
11. Policy Updates
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated date.
Continued use of the website and services means you accept the updated policy.
12. Contact Us
If you have any questions about this policy, you can contact us at: