Last Updated: 28/11/2025
Website: https://velinoraisolutions.com
Email: hello@velinoraisolutions.com
Welcome to VelinorAI Solutions. By accessing or using our website, services, or any products offered under VelinorAI Solutions, you agree to the following Terms of Service. Please read them carefully.
1. Acceptance of Terms
By using our website or purchasing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree, you may not use our site or services.
2. Services Provided
VelinorAI Solutions provides AI-powered automation services, chatbot development, voice agents, custom AI agents, and related digital solutions.
Service descriptions, pricing, and deliverables are listed on the website or shared directly during onboarding.
We reserve the right to modify or discontinue any service at any time.
3. Eligibility
You must be at least 18 years old (or legal age in your region) to use our services.
By using our platform, you confirm that all information provided is accurate and complete.
4. Payments & Billing
All payments for services are collected securely through our payment partner (such as Stripe).
By purchasing, you authorize VelinorAI Solutions to charge your selected payment method.
For subscriptions, you agree that recurring payments will be automatically billed until cancelled.
5. Intellectual Property
All content, software, designs, AI workflows, scripts, and materials created by VelinorAI Solutions remain our intellectual property unless explicitly transferred in writing.
You are granted a non-exclusive license to use delivered assets for your business.
Reselling, redistributing, or repackaging our work without permission is prohibited.
6. Client Responsibilities
You agree to:
Provide accurate information during signup and onboarding
Supply required materials (branding, content, guidelines, etc.)
Avoid any illegal, harmful, or unethical use of our services
Ensure your own compliance with applicable laws, including privacy and marketing regulations
Failure to provide required inputs may delay delivery.
7. Service Delivery
Delivery timelines vary by service and will be communicated clearly during onboarding.
Any delays caused by missing information from the client do not count as service delays.
VelinorAI Solutions is not liable for delays caused by third-party tools, platforms, APIs, or hosting providers.
8. Third-Party Tools & Integrations
Some services rely on third-party tools (e.g., APIs, cloud platforms, communication systems).
We are not responsible for outages or performance issues caused by these external providers.
9. Disclaimer of Warranties
Our services are provided “as is” and “as available.”
We make no guarantees regarding:
Specific business outcomes
Lead generation volume
Sales performance
Platform uptime
Clients are responsible for how they use the delivered tools and systems.
10. Limitation of Liability
VelinorAI Solutions and its team are not liable for:
Loss of revenue
Data loss
Business interruption
Indirect or consequential damages
Our maximum liability is limited to the amount you paid for the service within the last 30 days.
11. Cancellation & Refunds
Our Cancellation & Refund Policy (separate page) applies to all purchases.
By buying any service, you acknowledge and agree to that policy.
12. Termination
We reserve the right to suspend or terminate service access if:
You violate these Terms
Fraudulent or abusive activity is detected
Required information is withheld
Payments fail or remain unpaid
No refunds are provided for terminated accounts.
13. Updates to Terms
These Terms may be updated at any time. The latest version will always be available on this page.
Continued use of the website or services constitutes acceptance of the updated Terms.
14. Contact Information
For questions or concerns, contact us at: